Joanna has been a massive help to the Finance department in the recent weeks helping us with a back log of work and going through avenues whether it’s phone calls or emails to ensure processes are correct, she does this while maintaining her own her job role as payroll administrator and we as a team would like to say thank you 🙂
We lost a resident after him living here for thirteen years
Jeff very supportive and gave resident a beautiful send off from the beginning to the end thank you Jeff as I worked at beacon 13 years and felt you did a great job of organising the funeral and supporting us throughout and keeping us up to date with everything
Gracie, Yamu and Charity supported a resident that lasted a long period of time, she was upset about her sky and was physically aggressive towards staff. Staff supported her and came up with different solutions to de-escalate her and gave her support during this difficult time, staff also supported her mum and reassured her during the situation.
Gracie, Angel and Angie supported a resident during a crisis situation. A resident was laying in a road and then threw her clothes into a river and attempted to dive in. The team responded well to this situation and de-escalated her, giving her their coats and protecting her dignity and preventing her from going into the river. Great work team!
Dr Diana (RC) has recently joined the team at SL and we are in a particularly difficult season with patient’s risk presentations. Diana has attended a number of difficult meetings, and been under a lot of scrutiny due to a particular patient. Diana has showed resilience throughout this time, particularly so when she’s only recently qualified.
Gracie, Angel and Angie supported a resident during a crisis situation. A resident was laying in a road and then threw her clothes into a river and attempted to dive in. The team responded well to this situation and de-escalated her, giving her their coats and protecting her dignity and preventing her from going into the river. Great work team!
Gracie, Yamu and Charity supported a resident that lasted a long period of time, she was upset about her sky and was physically aggressive towards staff. Staff supported her and came up with different solutions to de-escalate her and gave her support during this difficult time, staff also supported her mum and reassured her during the situation.
Gracie, Angel and Angie supported a resident during a crisis situation. A resident was laying in a road and then threw her clothes into a river and attempted to dive in. The team responded well to this situation and de-escalated her, giving her their coats and protecting her dignity and preventing her from going into the river. Great work team!
Mae stepped up at Gotts Park, she came from another service and due to the needs of the service that day team led. The day was extremely organised and Mae received compliments from residents, staff and parents for her hard work and dedication, thanks for the hard work!
Jay was asked, at the last minute, to be our DJ for the Xmas party. Although there were issues throughout the morning connecting the equipment, Jay remained calm, rang his friend for advise & managed to sort this out just in time. Jay played the personalised playlist he had created for us with a smile on his face!
Tracy is passionate in her role, and ensures that service users needs are always her main priority at all times. Tracy always role models best practice and will advocate for the service users if she feels they are not being heard. Tracy has shown professional courage if she feels that staff are not making service users their priority.
Joe has worked for the service since it opened which is over 12 years ago. Joe still comes into work everyday willing to learn new things and always asking questions. Joe still possesses the same energy and passion that he did when he first started at cygnet and is always looking for new ideas. Joe is a great role model for both staff and residents
